Peace of mind comes standard with every Edwards Home. Our industry-leading warranty program ensures your investment is protected for years to come.
Hover over each milestone to see what's covered
Comprehensive coverage for essential home features, including roof leaks, plumbing, HVAC, garage door installation (excluding cosmetics), and stucco cracks wider than 1/8".
Protection on major mechanical systems, including supply and waste piping, ductwork, and electrical wiring. Exclusions apply.
Structural warranty covering key components like the foundation, load-bearing walls, roof framing, beams, columns, and floor systems.
We respond to all requests within 24 hours
Please verify your coverage before submitting a repair request.
Simple, straightforward, and hassle-free
Fill out our online form or call us directly to report your issue
Our team reviews your request within 24 hours
We coordinate with trusted contractors to schedule repairs
Quality repairs completed and your satisfaction guaranteed
Get answers to common warranty questions
For emergency situations that pose immediate danger or could cause significant damage, call our office at 915-849-8819 during business hours. For after-hours emergencies, please take necessary steps to prevent further damage and contact us the next business day.
We respond to all warranty requests within 24 hours. Emergency issues are addressed immediately, while non-emergency repairs are typically scheduled within 3-5 business days.
You'll need your closing date, property address, photos of the issue, and a detailed description. Photos are required and must be uploaded through the warranty portal. We have all your home's information on file to expedite the process.
Normal wear and tear, homeowner maintenance items, and damage caused by homeowner negligence or acts of nature are not covered. Your warranty documentation provides a complete list of exclusions.
No, the warranty is not transferable to new owners. The warranty coverage is exclusively for the original purchaser of the home from Edwards Homes.
Everything you need to maintain and protect your home
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