Enter your address to check active coverage and file a request — most homeowners are through in under two minutes.
Every Edwards home is backed by a tiered warranty covering workmanship, systems, and structure. Enter your address for the terms that apply to your home.
Comprehensive coverage on essential home features and construction quality.
Protection on the major mechanical systems that keep your home running.
Long-term warranty on the load-bearing bones of your home.
Coverage terms vary by state and closing date. Enter your address above to see the exact term and expiration for each tier of your warranty.
From request to resolution, we keep it moving.
Enter your address, describe the issue, and add photos.
Our warranty team reviews your request within one business day.
We coordinate with trusted contractors to schedule the repair.
Repairs completed and confirmed with you before the ticket closes.
The things homeowners ask us most often.
For emergency situations that pose immediate danger or could cause significant damage, call our office at 915-849-8819 during business hours. For after-hours emergencies, please take necessary steps to prevent further damage and contact us the next business day.
We respond to all warranty requests within one business day. Emergency issues are addressed immediately, while non-emergency repairs are typically scheduled within 3-5 business days.
You'll need your closing date, property address, photos of the issue, and a detailed description. Photos are required and must be uploaded through the warranty portal. We have all your home's information on file to expedite the process.
Normal wear and tear, homeowner maintenance items, and damage caused by homeowner negligence or acts of nature are not covered. Your warranty documentation provides a complete list of exclusions.
No, the warranty is not transferable to new owners. The warranty coverage is exclusively for the original purchaser of the home from Edwards Homes.
Guides, videos, and documents to help you care for your home.